The Brand Surgeon team has been a trusted business partner for the last 5 years. They are professional, meticulous researchers who embrace any challenging brief with creativity and energy. They are also people of character, and it is a pleasure to work with them.

Jani De Kock, First Person Research

Peppercorn continues to partner with The Brand Surgeon on various projects and in particular those niche, hard to find consumers that other recruiters and panel platforms struggle to find. To be able to access a resource that Alison and her team have spent many years building and curating but without the hassle and expense of developing it ourselves is a major benefit, as is The Brand Surgeon’s commitment to quality and general enthusiasm for what they do.

Dana Webster, Peppercorn

I have worked with The Brand Surgeon for many years now, and they never cease to meet my expectations and even go beyond. They have a professional team of recruiters who are always responsive no matter what time of day it is. Their quality of field work cannot be faulted.

I will continue to utilise their professional services and without a doubt would recommend them to potential clients.

Venetia Amato, Venetia Amato Research

In the world of innovation, we often have to move quickly and work with tight deadlines. The Brand Surgeon always deliver for us, which is why we use them time and time again!

Jonathan Fraser, Lucky Beard

We used The Brand Surgeon to conduct some specialised new product healthcare concept testing and we found them excellent, the approach and expertise really made a difference to the outcome.

Craig Taylor, NetcarePlus

Working with The Brand Surgeon is like flying first class. Alison and her team have conducted our recruitment for the past 15 years and we wouldn’t choose anyone else to work with. As specialist qualitative researchers, the quality of our work is dependent on finding the right respondents and The Brand Surgeon are superb at this – the most challenging part of any research project. They are tenacious, committed, professional, tireless and have a remarkable ‘can-do’ attitude. We are always amazed how they manage to keep smiling through the most difficult projects and deliver every time. We love working with them and would have no hesitation in recommending The Brand Surgeon.

Bridget Baalbergen & Sarah Bovim, b2 Insight

Really enjoy working with The Brand Surgeon team over the last 2 years. We worked with them on several projects and always impressed by the level of commitment as well as ensuring that they meet the brief as well as how cost effective they are.

Tammy Darroch, Kellogg’s

The Brand Surgeon team has assisted Spur with great qualitative research for our Kids offering. The team is wonderful to work with, always helpful, accommodating, and willing to go the extra mile.

Melissa Edem, Spur Corporation

I would give a huge recommendation for The Brand Surgeon team, specifically their ability to identify and recruit people in high LSM groups, high net worth individuals and clients. I don’t know if there’s anyone else in the country who can do it. I also believe they have a huge amount of skill in dealing with very complex research requirements and recruitment criteria and they can navigate that very well and manage that entire process. They can deal with very large sample sizes and ensure very low drop-off rates; they are very committed to getting a job done well and on time. Their solutions focused approach to dealing with clients is very much appreciated.

Mark Drummond, Neural Sense

The Brand Surgeon team are world class researchers – I’ve had the pleasure of working with them across a few different clients and across methodologies. They are skilled research designers, moderators and analysts and they’re always open to thinking out of the box to deliver interesting methodologies to explore key questions. They’re passionate, enthusiastic, and super service orientated – focused on delivering those ah-ha insights and fresh recommendations.

Misti Watson, C Suite Africa

The Brand Surgeon has always offered us great support in the recruitment environment. Alison takes on projects with flair and tenacity and communicates project progress well.

She surrounds herself with amazing team members, and all of them are equally professional and great at communicating re hitches on projects.

Because of this, I tend to contract The Brand Surgeon to tackle my more difficult projects and know that they will do their utmost to meet (very difficult!) targets.

Tani Pretorius, Median Co

Action Breaks Silence can only speak highly of The Brand Surgeon team. They are professional, focused, and efficient and work with our team in a harmonious and cohesive way. Alison works closely with us every step of the way and the charity is expertly guided and supported through the processes. The reports and data analytics are of very high quality and add value to our reporting.

Niki Hall-Jones, Action Breaks Silence

Working with The Brand Surgeon is like flying first class. Alison and her team have conducted our recruitment for the past 15 years and we wouldn’t choose anyone else to work with. Since we are specialist qualitative researchers, the quality of our work is dependent on finding the right respondents and The Brand Surgeon are superb at this – the most challenging part of any research project. They are tenacious, committed, professional, tireless and have a remarkable ‘can-do’ attitude. We are always amazed how they manage to keep smiling through the most difficult projects and deliver every time. We love working with them and would have no hesitation in recommending The Brand Surgeon.

Bridget Baalbergen & Sarah Bovim, b2 Insight

Working with Alison and her team is an absolute pleasure. They are always able to respond quickly and meet our specific participant recruitment needs, I would recommend them to anyone!

Wynand McCabe, Lucky Beard

Respondent Recruitment Services (RRS) has had business interaction with The Brand Surgeon for a total of 5 years from 2017. We have used The Brand Surgeon for End-to-End Projects as well as part of project services such as recruiting of projects both big and small.

We have found over the years an unfailing commitment by The Brand Surgeon to a quality of work that is uncompromising. They have strived to deliver an excellent service that is as consistent, as it is excellent. They strive to always deliver quality work, on time and show a flexibility in process that is essential to the Research Industry.

Their staff have always gone way beyond expectations in their delivery and no request is ever too much.

We can only strongly recommend The Brand Surgeon and consider them an asset to our Company, process, and the Research industry.

Diane Byerley, Respondent Recruitment Services